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Pre-authorization

Group and Individual Products

Effective February 1, 2010

This list does not pertain to Medicare products or Federal Employee Program (FEP) members.

Previous Lists

Important pre-authorization reminders

  1. Before requesting pre-authorization, please verify eligibility and benefits via the Provider Center.
  2. Verification of member eligibility is valid if obtained within five business days of service except in the case of misrepresentation.
  3. Pre-authorizations obtained within 30 business days prior to service are valid except in the case of misrepresentation.
  4. Medical policies related to specific pre-authorization requirements are available.
  5. Potentially investigational services may also be considered medically necessary for select diagnoses. Please refer to the Regence Clinical Edits by Code list for additional information. Unlisted codes may be used for potentially investigational services and are subject to review. 
  6. Some member contracts have specific pre-authorization requirements. The member's contract language will apply.
  7. Urgent/Emergent services do not require pre-authorization.
  8. Pharmacy prior authorization information and forms can be found at the RegenceRx Physician Web site.
  9. Please note that a pre-authorization does not guarantee payment for requested services. Regence reimbursement policies may affect how claims are reimbursed and payment of benefits is subject to all plan provisions, including eligibility for benefits.

Boeing ONLY: Out-of-area PPO and Selections Plus authorizations are offered when requested.

Investigational services and supplies

Pre-authorization for investigational services and supplies is not required as such charges are typically contract exclusions and ineligible for payment.  Charges for investigational services and supplies are denied with financial responsibility assigned to the member.

Potentially investigational services are services that are considered investigational, but for select diagnoses, may also be considered medically necessary, please refer to the Regence Clinical Edits by Code list for additional information. Unlisted codes may be used for potentially investigational services and are subject to review. 

Chemical Dependency and Mental Health
Phone: 1 (800) 780-7881 Fax: 1 (800) 331-3505
  • Inpatient/partial/residential admissions require notification. Concurrent review will occur after eight days.
  • Outpatient - Concurrent review will occur after 30 visits.

Boeing Helpline Phone: 1 (800) 892-1411

Durable Medical Equipment
Phone: 1 (206) 464-3748, toll free: 1 (800) 367-2766 (in state) or 1 (800) 423-6884 (out of state), Fax: 1 (800) 453-4341

Electrical Bone Growth Stimulators (Osteogenic Stimulation) 20974, 20975, E0747, E0748, E0749
Continuous noninvasive glucose monitoring device A9276, A9277, A9278, S1030, S1031
Wheelchairs E0983-4, E0986, E1002 - E1008, E1009 - E1010, E1220, E2230, E2295, E2300, E2301, E2310 - E2311, E2331, E2340 - E2343, E2609, E2610, E2617, K0005, K0009 - K0014, K0669, K0813 - K0816, K0820 - K0843, K0848 - K0864, K0868 - K0886, K0890 - K0891, K0898

Please refer to the Regence Clinical Edits by Code list for additional DME code information.

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Transplants, ventricular assist devices and total artificial hearts:
Phone: 1 (206) 464-3748, toll free: 1 (800) 367-2766 (in state) or 1 (800) 423-6884 (out of state), Fax: 1 (800) 453-4341

Transplants, ventricular assist devices and total artificial hearts (pre-authorization not required for corneal and kidney transplants)

Transplants
G0341, G0342, G0343, S2053, S2054, S2055, S2060, S2065, S2150, S2152, 32851, 32852, 32853, 32854, 33935, 33945, 38205, 38206, 38230, 38240, 38241, 44135, 47135, 47136, 48160, 48554, 0141T, 0142T, 0143T

Ventricular assist devices and total artificial hearts
33975, 33976, 33977, 33978, 33979, 0048T, 0050T, 0051T, 0052T, 0053T

Inpatient Admissions:
Phone: 1 (206) 464-3748, toll free: 1 (800) 367-2766 (in state) or 1 (800) 423-6884 (out of state), Fax: 1 (800) 453-4341

All hospital admissions require notification

Concurrent review will occur after 7 days.

Long Term Acute Care Facility (LTAC)

Pre-authorization is required prior to member admission

Rehabilitation

Pre-authorization is required prior to member admission

Skilled Nursing Facility (SNF)

Pre-authorization is required prior to member admission

Other Services:
Phone: 1 (206) 464-3748, toll free: 1 (800) 367-2766 (in state) or 1 (800) 423-6884 (out of state), Fax: (800) 453-4341

Obesity surgery

43644, 43770, 43771, 43772, 43773, 43774, 43846, 43848, 43886, 43887, 43888

Orthognathic surgery

21120, 21121, 21123, 21125, 21127, 21141, 21142, 21143, 21145, 21146, 21147, 21150, 21151, 21154, 21155, 21159, 21160, 21193, 21194, 21195, 21196, 21198, 21199, 21206, 21230, S8262

Sleep apnea surgery

Please refer to the Regence Clinical Edits by Code list for potentially investigational procedures.

Varicose vein treatment

Please refer to the Regence Clinical Edits by Code list for medical necessity review codes and potentially investigational procedures.

Potentially cosmetic procedures -
procedures to restore or improve appearance that may also correct a functional impairment.

Pre-authorization not required for initial breast reconstruction one or two stages and nipple/areola reconstruction following mastectomy.

Please refer to the Regence Clinical Edits by Code list for cosmetic and potentially cosmetic procedures.

Potentially investigational services are services that are considered investigational, but for select diagnoses, may also be considered medically necessary.

May not be covered under the member's contract. However, pre-authorization is recommended for any policy that has specific medical necessity criteria in addition to the experimental and investigational language.

Unlisted codes may be used for potentially investigational services and are subject to review.

Please refer to the Regence Clinical Edits by Code list for additional information.

Pregnancy

Physicians are asked to notify Special Beginnings® of pregnancies within two weeks of the member's first prenatal visit. Phone: 1 (888) 569-2229 Fax: 1 (503) 391-8696.


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