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Pharmacy Prior Authorization Information
- Pharmacy prior authorization information, Preferred Medication List
and forms can be found at RegenceRx.
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- Questions for RegenceRx should be directed to:
| Phone: |
1 (800) 732-9157 |
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| Fax: |
1 (800) 884-1053 |
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| Phone: |
Medicare |
1 (888) 437-1508 |
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| Fax: |
Medicare Part D: |
1 (888) 335-3016 |
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| Important prior authorization reminders: |
- Before requesting prior authorization, please verify eligibility,
benefits and medically managed delegation services through Customer
Service.
- Verification of member eligibility is valid if obtained within five
business days of the service except in the case of a misrepresentation.
- Member contracts determine benefits. Contract exclusions will not
be prior authorized. Denials may be appealed through Customer Service.
- Prior authorization obtained within 90 business days prior to the
service is valid except in the case of a misrepresentation.
- Medication policies related to specific prior authorization requirements
may be available online.
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