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To determine patient benefits and eligibility or to verify claim status, please log into Regence Online Services.


Provider Customer Service
These phone numbers may be used for general information, referrals, pharmacy pre-authorizations and exceptions.

Regence BlueShield Provider Customer Service

Toll-free 1 (800) 322-1737
Fax (253) 573-3318
Toll-free Fax 1 (877) 367-6551

Regence Online Services
For help with or to report technical problems
Enterprise Support Center
Toll-free 1 (866) 480-5744.
Basic Health Plan

Toll-free 1 (800) 560-5731
Fax (253) 573-3270

Boeing

See Boeing reference page.

Federal Employee Plan Toll-free 1 (800) 552-0733
Fax (253) 573-3251

Healthy Options

Toll-free 1 (800) 669-8791
Fax (253) 573-3253

Behavioral Health (Selections)

Toll-free 1 (800) 780-7881
Fax 1 (800) 331-3505

Behavioral Health (FEP)

Toll-free 1 (866) 873-9743
Fax 1 (800) 331-3505

Provider Network Management

Toll-free 1 (800) 562-2156

Regence BlueShield Employee Claims

Toll-free 1 (800) 517-5757
Fax (206) 287-5468

Reminder: Please give out the Member Customer Service phone numbers to patients, not the Provider Customer Service phone numbers.