Welcome to
our Dental Section
This web site is tailored to the specific needs
of the oral health care providers in our community.
We recognize that oral health care is significantly
different from that of other health care providers
and we have designed this web page precisely
to those needs. In this area of the web site
you will find updates on insurance matters as
well as clinical procedures as they relate to
claims processing.
Please feel free to send us any comments or
suggestions on how you feel this web site could
be even more helpful to you and your colleagues.
Ellen
Williams, RDH, Manager Dental Services
Who to Contact
- Regence Online Services is the fastest way
to obtain a great deal of information on member
eligibility, claims processing status and dental
policy. If you need assistance initiating the
Regence Online Services system please call
your dental professional relations representative.
- Dental Customer Service 1 (800) 848-5424
- Dental Professional Relations Representatives
- Jo Marrapodi Allen (206) 587-6372 (Greater
Seattle Area)
- Alan Hong (206) 332-3937 (Tacoma & South
WA)
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Please contact your professional relations representative
for:
- Questions about contracting & networking
- For participating provider application and contracts
- Allowed amounts for participating dental providers
- Office information changes such as TIN or address
- Office training, for new office orientation, billing
or coding methodology or Regence Online Services
- Inquiries that cannot be resolved through customer
service
Regence Online Services is the fastest way to obtain a great deal of information on members eligibility, benefit verification, including copays and deductibles, claim summary, detail and status.
For routine eligibility, benefit, and claims questions, contact Provider Customer Service at 1 (800) 322-1737.
Search by county or city:
Type "Ctrl" + "F" on your keyboard (Command + "F" on a Mac). Then type the county or city you are searching for in the window that opens.
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Phone |
Area |
| Alan Hong |
(206) 332-3937 |
Grays Harbor, Mason, Pacific, King county of Bellevue, Bothell Brier, Carnation, Clearview, Duvall, Fall City, Issaquah, Kirkland, Redmond, Snoqualmie, Woodinville, Cowlitz, Klickitat, Lewis, Pierce, Skamania, Spokane, Wahkiakum County, and King County cities of Auburn, Black Diamond, Covington, Enumclaw, Federal way, Kent, Maple Valley, Mercer Island, Newcastle, Ravensdale, Renton, Seahurst, Seatac, Thurston, Tukwila and Vashon. Seattle South Zip codes (98101, 98104). |
| Jo Marrapodi Allen |
(206) 587-6372 |
Clallam, Island, Jefferson, Sam Juan, Skagit, Yakima, Snohomish, Whatcom, King counties of lake Forrest Park, Chelan, Columbia, Clark, Kitsap, Kittitas and Walla Walla Counties, King County cities of Ballard, Burien, Crown Hill, Des Moines, Georgetown, Harborview, Loyal Heights, Magnolia, Normandy Park, Queen Anne, Seward Park, Tri-Cities, University District, Wallingford, Wedgewood and West Seattle. Seattle Metro Zip codes 98102, 98103, 98105, 98106, 98107, 98108, 98109, 98112, 98114, 98115, 98116, 98117, 98118, 98119, 98121, 98122, 98124, 98125, 98126, 98133, 98136, 98144, 98146, 98148, 98154, 98155, 98166, 98168, 98177, 98178, 98185, 98188, 98195, 98198, 98199 |
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