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Provisions Provider Newsletter

June 2001: Dental Provisions #16

Consultant’s corner


Estimates

Due to popular demand, we have modified our policy for estimating only major services. Many of you commented that our limitation to major services was a hardship for your patients.

Therefore, effective April 1, 2001, pre-treatment plans totaling $300 and above will be accepted for a courtesy estimate.

To expedite processing, please submit the appropriate documentation, such as x-rays, periodontal charting or narratives, with the original pre-treatment plan.


Crown build-ups

Use codes D2950 or 02950 when building up a tooth for adequate retention of a crown. Use codes D2140 through D2388 when billing for amalgam or composite restorations, as these codes are not appropriate for buildup.


Replacements for restorative and prosthetic procedures

When billing for replacement of crowns, onlays, bridges, partials or dentures, be sure to include:

  • Dated pre-treatment x-ray.
  • Date of initial placement.
  • Narrative indicating reason for replacement.


Thank you for your cooperation as these steps will help avoid delays in processing due to inadequate information.


Multiple periapicals on the same day

When billing for multiple periapical x-rays taken on the same date of service, please list the first periapical with code D0220 or 00220, and all subsequent periapicals with D0230 or 00230 and the number of additional periapicals.


X-rays submitted with claims

First of all, we greatly appreciate those of you who take the time to submit an x-ray with a claim.

However, x-rays are separated and reassembled in our mail room for imaging purposes. Unfortunately, an x-ray can be separated from a claim during this process. If the x-ray and/or envelope is not marked with identification, it is almost impossible for us to re-match the x-ray with its claim. Most important, we are unable to return the x-ray to you. Therefore, it is important that you label each x-ray envelope with:

  • Patient’s name.
  • Date of x-ray.
  • Dentist’s name and address.

Back to Dental Provisions Issue #16