Self-paced workshops geared toward physician and provider
office staff consist of online workshops, system tours
and demonstrations. They may be completed online at
your convenience, and many offer workshop notes which
may be printed for later reference.
| Administrative and Billing workshops |
| Advance Directives |
Learn about advance directives, legal obligations and Regence standards. |
Workshop notes (PDF) |
| Appeals and Reconsiderations |
Information about provider adverse
determinations and other appeal types and their
processes. |
|
| CMS-1500 claim
form instructions |
Our interactive claim form instructions
show fields Regence requires or recommends be
completed and the format for completion. |
View
instructions |
| Coordination of Benefits
(COB) |
An overview of the Coordination
of Benefits process. |
|
| Fraud and Abuse Awareness |
A brochure created by the BlueCross
BlueShield Association about identifying and preventing
health care fraud. |
View
Guide (PDF) |
| Guide to Claim Vouchers |
The guide identifies key information on our claim vouchers. |
View
Guide (PDF) |
| Health Equity |
This course focuses on health disparities clinical information related to four major ethnic groups to assist providers in delivering culturally sensitive care to our members. |
|
Tools of
the Trade |
Learn about correct code and
clinical edits, and the role they play in your
office. Learn:
- The difference between National Correct
Coding Initiative Edits (NCCI) and Correct
Code Edits (CCE)
- How to locate the Regence Coding Toolkit
- How to access Medicare's NCCI edits
- How to access Regence Customized and Significant
Clinical Edits, including Regence CCE
|
Workshop notes (PDF) |
| Working with Modifiers |
Learn about the most commonly
used modifiers and how best to use them when
billing Regence.
Included in this workshop are:
- Definitions and application of modifiers
- How using modifiers could affect reimbursement
- How to find additional modifier resources
|
Workshop notes (PDF) |
